1. ORDERS & SHIPPING Orders are usually processed within 12-14 business days. Shipping times: Standard shipping takes business days (depending on your location) Tracking your order: Once your order ships, you`ll receive a tracking number via mail.
2. RETURNS & EXCHANGES - Return period: You can return items within 14 days of delivery. - Condition: Items must be unworn, unwashed, and in their original packaging. - How to return: Fill out our online return form or contact our support team.
3. PAYMENTS & SECURITY - We accept credit/debit cards, PayPal, and other secure payment methods. - Your personal data is safe - we use encrypted connections for all transactions.
4. SIZING & PRODUCT CARE - Check our Size Guide for detailed measurements. - Each product includes care instructions to help your clothes last longer.
5. CONTACT US - Email: team@urbanstitch.org