1. Order & Shipping
Your order will usually be processed within 12-14 business days .
Shipping time: Standard shipping takes varying amounts of time depending on your location. Tracking: Once your package is on its way, you'll receive a tracking number via email.
2. Returns & Exchanges
Return period: You can return items within 14 days of receipt .
Condition: The item must be unworn, unwashed and in the original packaging .
Here's how it works: Simply fill out our online return form or contact our support team.
3. Payment & Security
We accept credit and debit cards, PayPal , and other secure payment methods. Your data is safe with us – all transactions are processed via encrypted connections .
4. Sizes & Care Instructions
Use our size chart for exact measurements.
Each product includes care instructions to keep your clothes looking good for a long time.
5. Contact
E-mail: team@urbanstitch.org